I got this reply, which was of no help whatsoever.
********************************************
Thank you for your email.
We have searched through our online help to find the best answer for
you.
Follow the link below for help:
http://help.orange.co.uk
We would also like to inform you that currently, there is some emergency
maintenance work in progress on the Broadband LLU network that will
cause some customers to lose service on the 28/04/2007 and on
29/04/2007.
If you have any further queries then please do not hesitate to get in
contact with us again.
Kind Regards
Yasmin.
