Found this on Ciao
Quote:
First of all, I was with Freeserve then Wanadoo broadband with no problems at all over 5 years.
Since Orange took over I have had endless problems.
On 20/6/06 my broadband wouldn't connect so I phoned them every day for 11 days only to be told ' wea re awaiting the results of a line test'.
I got fed up and frustrated with this as they didn't even know what the supposed fault was.
I asked for a MAC code, so I could transfer to a different provider.
After 8 days of different excuses I got fed up and stopped my account.
I now have to wait 10 days to get my line marker removed from Orange but at least I will be able to go to a real company.
My advice is simple - AVOID ORANGE AT ALL COSTS.
They really don't care and have wrecked so many connections, I've seen hundreds of posts about them in forums.
