The BBC Radio 4 show "You and Yours" had a segment on Orange broadband today. You can listen to it via this page
Quote:
"Recently we featured AOL customers’ problems now thousands of Orange Broadband customers are experiencing loss of broadband connection. Many report the problems beginning after they have had an upgrade to a faster version of broadband. At this point, they are put on the LLU server (Local Loop Unbundling). Orange say they are looking into the problem."
The Orange Problems forum has a thread on it here
Here's the "You and Yours" Realplayer stream - the Orange segment is about 15 minutes in.